Mike Murray
GE, General Electric, Herschede, Revere, & Telechron Westminster Chiming Electric Clock Repair.
Service Charges for Revere Clock Rotors and Motors.
Copyright © 1995-2024 Michael P. Murray & Mike's Clock Clinic
Mike Murray Memberships: Clocksmiths & NAWCC
P. O. Box 562
1151 D Street
Fossil, OR 97830-0562
The P.O. Box is for the USPS only and should be removed for all other carriers.
E-mail address: Mike@revereclock.com (Preferred contact method)
The following link is for
Service charges for clock motors, clock rotors, and clock coils,
both for service and for sale.
Here's a summary and all details are below the summary.
In essence I offer 3 levels of service and the rotor has a 2-year warranty:
1) Rotor rebuilding only; $170.00 when you remove and install the rebuilt rotor.
All rotor only service requires prepayment made out to Mike Murray,
unless you don't mind waiting a year.
2) You sending in the clock and I rebuild the rotor and do the removing and the installation
$375.00. This is by far the most frequent service performed.
B-3 rotor rebuilding $150.00 (A 2-year warranty)
Labor for cleaning movement $150.00 (No warranty because it is cleaned and not overhauled)
Shipping via UPS ground $75.00
Total $375.00
3) You send in the clock and I rebuild both the rotor and movement where everything
has a 2-year warranty except the coil, which is tested and normally does not need to
be replaced and costs $925.00.
B-3 rotor rebuilding $150.00 (A 2-year warranty)
Overhauling the movement $700.00 (A 2-year warranty)
Shipping via UPS ground $75.00
Total $925.00
My turnaround is 6 to 8 weeks for motor/rotor service, 8 to 12 months if the clock
is sent with the motor/rotor, or if the movement is overhauled. If the movement is to be
overhauled then add $700.00 extra.
I do my best to ascertain whether or not you need a movement overhaul upon initial
examination. If I feel it does need to be overhauled, I contact you in case you
want it returned with nothing being done. I charge $100.00 for my time and whatever
the shipping happens to be either $50.00 or $75.00 depending on the size of your case.
Index of Complete Electric Clock Service by Type: (Below)
Telechron, G.E., Herschede and Revere Electric Clocks Introduction.
You're just taken your electric clock to a local repair place and they
state that these parts are no longer available and that they suggest a battery
operated replacement. My advise is to RUN as fast as you can.
They are correct in that these parts are no longer being manufactured,
since about 1980. BUT I can rebuild any motor (actually called the
rotor in this case) back to the original factory specifications.
Telechron made "motors" for all of the brands mentioned and those
motors are extremely reliable. But after 40, 50 or even 80 years, these
motors begin to fail. The Telechron motor consists of three parts and those
parts are the rotor (B-2, H-3, B-3 etc.), the field which are the "arms"
that surround the rotor's end, and the coil (W-60, W-72, etc,), which slides
onto the field and the electric wires are attached to the coil. Most times
(about 80%) it is the rotor that fails.
I rebuild your original or replacement rotor and I have every coil in
stock. And these rotors and coils carry a 2-year warranty.
Complete rotor rebuilding information is located at:
http://www.revereclock.com/rotor.html
The important thing to remember is that I never do more than is needed
and the clock always stays original, as sent to me, or I refuse the work and
if the rotor was replaced with an aluminum replacement, you can always purchase
an original rebuilt rotor that was installed at the time of manufacture. An
original replacement will increase your costs and it varies by the rarity
of the rotor.
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Specific rotor rebuilding.
If you have the original rotor or a rotor that you'd like rebuilt, that
is not a problem and the link below covers that. If you do not have the
original rotor and want one rebuilt and installed, then the costs go up and
the link below explains that as well.
If you just want the rotor rebuilt, that's fine but it does not guarantee
that it will solve the clock's problems. Most likely it will but I can't
guarantee that fact. I still warranty the rotor but not the clock itself
if we just deal with the rotor.
I can test the rotor, and coil independently of the clock, so we
can deal with that separately and I do work on rotors, and coils
without the necessity of sending the entire clock.
Complete rotor rebuilding information is located at:
http://www.revereclock.com/rotor.html
You can see the rotor rebuilding procedure at the following link.
Rotor Rebuilding Procedure
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How Old is Your Chiming Electric Clock?
If you open or remove the back door on your Herschede, Revere,
or G.E. chiming clock, you will see an embossed number. This number
is usually located at the lower right on the movement (mechanism).
Every once in a while the number is lower center.
With this number you can look up the date of its manufacturer.
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My Warranty.
Any overhaul work I perform or any part I replace carries a 2-year warranty.
This includes the rotor, coil and mechanical overhaul on the movement. When I clean and
oil a movement as part of a rotor overhaul that movement is not warranted but I'll have
examined it in order to ascertain whether or not it needs an overhaul or if a cleaning is
all that's needed. Typically the cleaning is all that is needed for the movement (mechanism).
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Rebuilding other Clock Motors, other Electric Clocks,
and General Information.
I can and do all types of electric clocks and their motors or rotors including movement overhauling.
Complete motor and rotor rebuilding information is located at:
http://www.telechron.us/rotor.html
I NEVER do more than is necessary unless the customer insists.
If you just want the rotor or motor rebuilt, that's fine but it does not
guarantee that it will solve the clock's problems. Most likely it will but
I can't guarantee that fact. I still warranty the rotor or motor but not
the clock itself if we just deal with the rotor or motor.
I can test the motor, rotor, and coil independently of the clock, so we
can deal with that separately and I do work on motors, rotors, and coils
without the necessity of sending the entire clock.
The way I proceed, assuming the clock comes here, is first test the coil,
then test the rotor. If any trouble lies in these areas, then I act
accordingly and then test the clock for function. As stated earlier, this
procedure solves the clock's problems about 80% of the time.
If either one or both does not solve the problem then it's on to the overhaul.
If it does not have a rotor, (this would be a clock other than a Telechron,
Revere, Herschede or G.E.) then its first test the motor and if that's good
then on to the overhaul.
I realize this may all be confusing but I never do more than is needed
and the clock always stays original, as sent to me, or I refuse the work.
Parts either purchased or made by another will be an additional charge.
My charge for shipping and handling is $75.00 if the whole clock come here.
Included at that price is from $200 to $900 of UPS insurance depending on the
age of the piece. All other parts will be extra.
Most rebuilt original overhauled motors and rotors cost between $100.00 and $150.00
plus shipping, assuming you send it in. Original coils are $150.00 plus shipping.
For more rotor/motor information please see:
http://www.telechron.us/rotor.html
There's never any hidden extras to the prices quoted above.
Once testing starts it is performed in two parts. The first
test is the function test to ascertain whether or not my overhaul
was satisfactory. Then the second test is the timing test which
takes about a week and during this test period I use either the U.S.
Postal Service to mail you a copy of the invoice or bill via E-mail
and I expect payment in the form mentioned below. I shipped when both
the payment and the testing period have been satisfied. Normally
shipping takes place one week or so after I receive payment.
Please be sure to double box the clock and insure it for at
least $200. By double box I mean to pack the 1st and 2nd boxes
as if you were going to ship each independent from the other one.
Be sure to pack your clock well with minimal tape because when I unpack I try
to save your packing material and a lot of packing tape prevents me from recycling.
Please be sure to ask for 100% biodegradable packing peanuts or purchase them yourself.
Please do NOT use shredded paper because it is extremely messy and drives me crazy.
I use a 24" x 9" x 9" as the first box and then use a
28" X 12" x 12" box for the second.
My turnaround is 6 to 8 weeks for motor/rotor service, 8 to 12 months if the clock
is sent with the motor/rotor, or if the movement is overhauled. If the movement is to be
overhauled then add $700.00 extra.
UPS sells boxes but you can Google to find someplace to buy boxes. In my opinion there
is no best when it comes to a carrier. I use UPS for convince not because I believe they
are the best. The best insurance is to double box and pack each box well, even if it means
an oversize final box causing an increase in shipping price. If you're a busy type, then
you can use a UPS store to ship it and have them pack it but I have seen them do lousy
packing as well. The goal is to have nothing negative happen shipping both to me and back
to you and why I do my own packing and always double box and always have some packing
material surrounding the clock and surrounding the 1st box. A little more time and a
little more expense will save the large headache of trying to find someone who will work
on the clock and have someone remove the movement, bezel, face and chime block before the
case is worked on. This will fall on you because the carrier will have me return it to
them and then they inspect it before they ship it back to you.
There is usually a saw-like 2 blade system in the clock to secure the chime rods
for shipping. Open the back door or remove the back covering and they are usually found
toward the left and near the end of the rods. They turn either clockwise or
counter-clockwise and their job is to secure the rods so they don't rattle during shipping.
They only have to touch and don't need to be "heavy" on the rods. Please be sure that this
is engaged for safe shipping. If they are gone or not there then I use a piece of small
bubbled bubble wrap and fold it over once or more and then weave it in and out of the chime
rods. A one inch wide strip is all that is needed. If that proves too difficult, then
fold the bubble wrap until it is thick enough to put a small amount of pressure on the chime
rods when you lay it on the bottom of the case. Again this is slight pressure to keep the
rods from rattling. This is easy to remove and prevents the chime rods of rattling during
shipping and breaking. If one or more breaks then that adds $150.00 to install a set of
tuned rods which has to be done because replacing only one or two rods throws the whole
tune out of pitch.
Please remove and include the pendulum if the clock has one, most electrics
do not have a pendulum so don't knock yourself out trying to find one. Old parts
are returned by request only.
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Who Does the Work?
It should be known that ALL work is done in house and by me personally.
The exception is fabricating a new replacement part, which is very rare.
I do my best to ascertain whether or not you need a movement overhaul upon initial
examination. If I feel it does need to be overhauled, I contact you in case you
want it returned with nothing being done. I charge $100.00 for my time and whatever
the shipping happens to be either $50.00 or $75.00 depending on the size of your case.
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Rush Jobs
Now I do have a policy that allows for a "Rush" job. If you really want your
electric clock moved to the very next project that I'll work on, it will cost you triple. I
will contact you within a few days of it landing. I must first disassemble it in order to
ascertain what it needs. Once done then everything triples except return shipping. In
general your costs will go from $375.00 to $975.00 plus parts and those parts will also triple.
I realize that this is outrageous but if I'm going to deal with all those in house customers
that will have to wait longer because you need the project done as soon as possible then I
must be compensated for that future aggravation. It may bring no additional work but we'll
see what we'll see. Including the bench time and testing it should leave here in 3 weeks
and 5 weeks on the outside but I'll need a check for that to happen. Please make it out to
Mike Murray at P.O. Box # 562, Fossil, OR 97830 but wait until I have disassembled it and
contact you via E-mail with an exact amount. I'll not proceed until the check lands or a
Pay Pal payment is made which will be 3% higher. The only parts the an electric may need are
a coil (now $450.00) of a set of chime rods (now $450.00).
An example for a Rush job with you sending the entire clock is: (First the regular price)
B-3 rotor rebuilding $150.00 (An "H" rotor is $100.00) (A 2-year warranty)
Overhauling the movement $700.00 (A time only movement is $500.00) (A 2-year warranty)
Shipping via UPS ground $75.00 (A time only will be around $30.00)
Total $925.00 (A time only clock is $630.00)
If the above becomes a Rush job, then (as an example):
B-3 rotor rebuilding $450.00 (An "H" rotor is $300.00) (A 2-year warranty)
Overhauling the movement $2,100.00 (A time only movement is $1,500.00) (A 2-year warranty)
Shipping via UPS ground $75.00 (A time only will be around $30.00)
Total $2,625.00 (A time only clock is $1,830.00)
This is the most expensive example and assumes a movement overhaul which most don't need.
All Rush jobs must be requested and when I receive a clock I assume it is a regular job and there
will be no mention of a Rush job in all my E-mail contact with you.
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Payments.
All checks must be made out to Mike Murray because I gave up my business checking.
Please do not send any money or check with the clock. However, if you are
sending a Telechron rotor only, prepayment is always welcomed because of the
relatively short turn around time.
I would like payment by money order, certified check, personal check,
business check, or through Pay Pal or Square, which is the only way I take
credit cards. I do prefer a check over Pay Pal or Square because Pay Pal and
Square take 4%. I only take credit cards if you are in the USA or Canada.
The 4% is added to the total bill if you use a credit card.
With Pay Pal you can pay me directly using "friends and family" where
you absorb all fees and I'm paid the full amount. There would be nothing
added amount to the final fill if you absorb all fees. Here you log on
to Pay Pal and send me the full amount of my bill, so there is no E-voice
coming from me with this method and you will be charged all Pay Pal fees
on top of my final bill.
With either Pay Pal or Square, I will send an invoice to your E-mail
address. Here you are dealing directly with either service and not me.
You do not have to be a member of Pay Pal or Square in order to issue a payment but
the 4% will be added to your total bill.
All of the added fees are exactly what either service charges me for taking your
credit card.
If you decide not to go ahead with the repair, then I return
the clock via UPS. The charge will be $50.00 labor,
plus my standard shipping and the insurance charges ($60.00). This total works
out to be $100.00 for a clock returned unrepaired after my estimate.
I do not do any work, repair, or refinishing on the case.
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These are simply all the possibilities and I'd need to see the movement in
order to make the best determination.
Respectfully,
Michael P. Murray
Memberships Include:
National Association of Watch & Clock Collectors
An Internet private E-mailing list called Clocksmiths
N.A.W.C.C. National 400-day Clock Chapter # 168
A service from, E-mail address: Mike@revereclock.com
Mike Murray Founder of Clocksmiths
A specialist in Atmos and 400-day clock repair.
Also, I overhaul most plug in electric clocks.
In continuous service since 04/01/1982.
Mike Murray Memberships: Clocksmiths & NAWCC
P. O. Box 562
1151 D Street
Fossil, OR 97830-0562
Phone: 541-370-2440
Mike@revereclock.com
I'd prefer all contact via E-mail but if you must call, please do so.
My main Web site is located at http://www.atmosman.com/
Main FTP site is located at http://www.atmosman.com/earthpdf.html
Memberships: Clocksmiths & NAWCC
N.A.W.C.C. International 400-day Clock Chapter # 168
Published in Chapter 168's "Torsion Times"
Published in AWCI's "Horological Times"
Formally AWCI's 400-day (Anniversary) clock Bench Course Instructor!